Al Ruban Logistics Services (Al Robban Trading Co) offers a wide range of services specifically designed to support companies in Jordan and the Middle East within the framework of Business Process Outsourcing (BPO). With its extensive experience and qualified team, Al Ruban has become a strategic partner for businesses seeking increased efficiency and reduced costs.

1. Customer Service & Technical Support

Al Ruban understands that customer satisfaction is the foundation of any successful business. Therefore, the company provides:

  • Multiple communication channels (phone, email, live chat, social media).

  • Fast and efficient complaint handling.

  • Continuous quality monitoring to ensure customer satisfaction.

  • Technical solutions for troubleshooting and providing direct guidance.


2. Human Resources (HR) Solutions

Al Ruban efficiently manages HR functions for companies, including:

  • Payroll, attendance, and benefits management.

  • Performance reporting and compliance monitoring.

  • Recruitment coordination and onboarding procedures.

  • Policy creation, HR procedures, and system oversight.


3. IT & Software Development

In today’s digital era, smart IT solutions are essential. Al Ruban provides:

  • Software and website development.

  • Infrastructure management and 24/7 monitoring.

  • Specialized technical consulting and process automation.

  • Advanced security systems with backup services.


4. Data Management & Administrative Operations

Al Ruban helps clients focus on their core business while handling:

  • Accurate data entry.

  • Document management and record archiving.

  • Billing and email support.

  • Streamlining administrative procedures and minimizing operational errors.


5. Operational Services

Al Ruban’s services extend beyond administrative support to field operations, including:

  • Trained production workers.

  • Cleaning and operational services.

  • Drilling workers and fuel station staff.


Why Choose Al Ruban Services?

With this wide range of services, companies can rely on Al Ruban Logistics Services as a single partner to manage diverse operations, gaining flexibility and scalability while reducing costs and increasing efficiency.